FAQ Filter: General

Can one reader account be used in multiple devices?

One reader account can only be used on one device at a time. If a user logged on the same reader account on another device, the account on the previous device will automatically be logged out from the device.

How do I create a reader?

In order to create a reader, users will need to login to datang.my dashboard and click ‘Readers’ on the side menu. Then, click ‘Create new reader’ and fill in the required details. Once created, users will be provided with reader’s login credentials to log in the datang reader app.